Should any school suffer a serious incident we will notify the school as soon as reasonably possible and work closely with them to ensure it is resolved and minimise its impact.
Any user experiencing problems with Educake should contact the support team at firstname.lastname@example.org or 01865 241465. Support is available from 8am to 5pm weekdays. Should any issue not be resolved, they can be escalated to the Managing Director, Charley Darbishire, via 01865 241465. On-site support may be available, though additional charges will apply.