To make sure your school receives Educake emails (for example, for student account setup and password resets), you might need to make sure Educake's email address is allowlisted on your school's email server. Our email address: support@educake.co.uk

You can also share this article with your IT department in case they know of other actions your school needs to take.

Main information your IT department might need

Additional details your IT department might need

Here are two full examples of headers that a Gmail account has successfully received from us.

Teacher email

Delivered-To: a.teacher@example.com
Received: by 2002:ad4:4cc8:0:0:0:0:0 with SMTP id i8csp289541qvz;
Wed, 14 Oct 2020 01:53:27 -0700 (PDT)
X-Google-Smtp-Source: ABdhPJwOD3dTy7/61kVWU2hgsti3G0oUSZ7c8lol4koOU63WqddgWgxUCwKy4VatQW153AT2UIR4
X-Received: by 2002:a1c:7e82:: with SMTP id z124mr1287976wmc.8.1602665606908;
Wed, 14 Oct 2020 01:53:26 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1602665606; cv=none;
d=google.com; s=arc-20160816;
b=Zg//+2bmC5iBeEa/5xmQTCfsaLM1QrrtjxIc66H4VPqCQodz1Cukfw8NMmDU7U1ZnW
78N9WUZQq4kp/OM8KKBpUiKzvmbAS2yBcp9V/OYx1ws0bA5io7+xdcJGpU63zajM6jvc
U4PvKrLUGIDMphKgTG5525ystfhERyepwjNXQ/piwpAmqg3OEOZQvtE/J+7TwOiy/S1W
/HJbyUPkzEWGRFKF5ead2XJSFUuMyaAML8kV18LNv1KwOG4GBOzmwSossveUjT7ikLbO
j+Y/H/QunumubQRX8bkbYpDHibbtpC8Knbvx9JHolzHq0K1O4CHOq8j53Fx0Q52V2vOC
q5Dw==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
h=feedback-id:date:message-id:mime-version:subject:cc:to:reply-to
:from:dkim-signature:dkim-signature;
bh=2Q3x2MkD/Q5bS0Mh4ZZKK0B73rsYSG0nejhUtJm3LbE=;
b=Vh9qXSw31U0LgEQ3qho8NamsiMNK1BPMEZAyDD0P9u8XLOoWH8rDN2Avwk5YgeuP0p
3WFG5Hg1MGsyyAUHbCFjhvTkHx9pDVTtSkKv6tOzDAN7k32RC9Be/65IENqQGrnusboZ
cFpl7pUiBFm0Y7kCDhb51SEGJX8ttPKr4uWkZDMFhmfr6yNMtW6o3hFGwnpiTEczTDSr
slsJgbtGx/TSL+ENS7HnTdfgd+5QY6/8wy42XD9AIlIg710w7JEWezpNF4fYWBXnSoYC
/41iClrBV7cLeS5DtEe/wnH+rgyYgXFO0HU3w7XQrRJqNJFI02N41i2P3EMbmrtr0HBO
y23Q==
ARC-Authentication-Results: i=1; mx.google.com;
dkim=pass header.i=@educake.co.uk header.s=z5eye2zjbkf4pixupdfcjrmfmbq74xae header.b=gRPu8kL4;
dkim=pass header.i=@amazonses.com header.s=shh3fegwg5fppqsuzphvschd53n6ihuv header.b=QGUKj6++;
spf=pass (google.com: domain of 0102017526506c03-367ab7bb-9301-4e35-9e8e-ac98efd79d3d-000000@no-reply.educake.co.uk designates 54.240.7.34 as permitted sender) smtp.mailfrom=0102017526506c03-367ab7bb-9301-4e35-9e8e-ac98efd79d3d-000000@no-reply.educake.co.uk
Return-Path: <0102017526506c03-367ab7bb-9301-4e35-9e8e-ac98efd79d3d-000000@no-reply.educake.co.uk>
Received: from a7-34.smtp-out.eu-west-1.amazonses.com (a7-34.smtp-out.eu-west-1.amazonses.com. [54.240.7.34])
by mx.google.com with ESMTPS id t126si1585611wmg.81.2020.10.14.01.53.26
(version=TLS1_2 cipher=ECDHE-ECDSA-AES128-SHA bits=128/128);
Wed, 14 Oct 2020 01:53:26 -0700 (PDT)
Received-SPF: pass (google.com: domain of 0102017526506c03-367ab7bb-9301-4e35-9e8e-ac98efd79d3d-000000@no-reply.educake.co.uk designates 54.240.7.34 as permitted sender) client-ip=54.240.7.34;
Authentication-Results: mx.google.com;
dkim=pass header.i=@educake.co.uk header.s=z5eye2zjbkf4pixupdfcjrmfmbq74xae header.b=gRPu8kL4;
dkim=pass header.i=@amazonses.com header.s=shh3fegwg5fppqsuzphvschd53n6ihuv header.b=QGUKj6++;
spf=pass (google.com: domain of 0102017526506c03-367ab7bb-9301-4e35-9e8e-ac98efd79d3d-000000@no-reply.educake.co.uk designates 54.240.7.34 as permitted sender) smtp.mailfrom=0102017526506c03-367ab7bb-9301-4e35-9e8e-ac98efd79d3d-000000@no-reply.educake.co.uk
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=z5eye2zjbkf4pixupdfcjrmfmbq74xae; d=educake.co.uk; t=1602665606; h=From:Reply-To:To:Cc:Subject:MIME-Version:Content-Type:Message-ID:Date; bh=N4xY86INcdtYFZsR4CtiTDlQgad6S6YwxXzjAPDsD0o=; b=gRPu8kL4NnMAVOOqlctqpUkKvVA/4LkKM7PYq2VCw0C1mVgZESIT16OuJkMw3tam H9IZLIVrhWnMlM36+3gIdVwym0rxu9N16yWwXO93BjsFDdYTcyq0EDMuG38dVqGMvuJ d61r+9xUb5hPdSKlob3tPqIkuXhCjq/zgm6iypqc=
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=shh3fegwg5fppqsuzphvschd53n6ihuv; d=amazonses.com; t=1602665606; h=From:Reply-To:To:Cc:Subject:MIME-Version:Content-Type:Message-ID:Date:Feedback-ID; bh=N4xY86INcdtYFZsR4CtiTDlQgad6S6YwxXzjAPDsD0o=; b=QGUKj6++lJ4FPaPg4pUwDde7zQl0ooXyJFbL4qA7NXjhbhegtHxLJDj3Rpipm+WO C9iUG1H94uVYyc1zsbts4AshL0ph1GEHIgP04cJ5mbSYzRHqsMCbbNPADsvqDrgQ/Tj Wi+9HfWgKRz6Hr1KLQGW5dsEvc5qqO6a/UIwAxjs=
From: Educake <support@educake.co.uk>
Reply-To: support@educake.co.uk
To: a.teacher@example.com
Cc: support@educake.co.uk
Subject: Your Educake student data (links expire in 7 days)

Student email

Delivered-To: a.student@example.com
Received: by 2002:ad4:4cc8:0:0:0:0:0 with SMTP id i8csp289536qvz;
Wed, 14 Oct 2020 01:53:26 -0700 (PDT)
X-Google-Smtp-Source: ABdhPJxdQ1WVnqzXzIKsvULgRhImDymEsarl1//X/LwdRzGol7eQtb6JKQ/C2UYMPAzC4C0JbT3A
X-Received: by 2002:adf:9ec2:: with SMTP id b2mr4262528wrf.107.1602665606741;
Wed, 14 Oct 2020 01:53:26 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1602665606; cv=none;
d=google.com; s=arc-20160816;
b=sVujkWwE0CxTaC4gKk/msEjwkqC1I5lMe95k6ItTRPbT00qNp8r494f9LOJIYVHIju
T3ARbvA20WUhCUl5KmjR//ImAb8g1WLUWIdWpd6d/anfyMjK7jDRbQMuwYsZzP7Qj/Nl
98KYkxgk8jHRTneYnVjwkW9vS0QBC49iRqRvkicAyQ0hEWuGFUpD/ZxJLYRLAYSV0JJZ
QnuAF1n9+j8AaXp8eqqP+o7l4SaNmUgJEGpNsnZfaNAEUZGJL/cHv6cs+eZHlMtk01PY
rpI9HUN8vXnoGTkN8OGvh54cSvi15fvXKzncX4LRl+yWrR2csvzuFArtX9ZQIb1PULbJ
9eNA==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
h=feedback-id:date:message-id:mime-version:subject:to:reply-to:from
:dkim-signature:dkim-signature;
bh=9THqAJZ1K3B9Wpvj+sojXJ9p+mYhQp7mfs+pkn0sAxY=;
b=V/CpQlHRRefAmXa85HbMABXtMfOMnEZhhVl1Tn7ZZ7AlFAD2oWoB/+tL2VUrQCZdCx
78cuZdiBAVc10Rv0Wh4dod5MTlkQX9qDc++FJ5J08dlxTSnm+0Jk2U6SNjv6QtFjJyHc
sKIlGL8pWmjBKLD1Ho4QvIkzW1isXxXwXJfvVCCbnMubo6GGXJIHLhGwOb2cHHx78qCf
7HdWX2C2BJn1ZTffcWkzXomHFSeOXx225PeEfVTUxP49z4Ah7DO+Z534nliJA7Zw6p+T
HDQ7a+UrDrslwbvTByfVryYolUiTrXRfUerKt74NaohQ3n/X/wRj3K/EY2tFDPKYfERo
Ez1A==
ARC-Authentication-Results: i=1; mx.google.com;
dkim=pass header.i=@educake.co.uk header.s=z5eye2zjbkf4pixupdfcjrmfmbq74xae header.b=E89Uyq+s;
dkim=pass header.i=@amazonses.com header.s=shh3fegwg5fppqsuzphvschd53n6ihuv header.b=l4jfxj5J;
spf=pass (google.com: domain of 0102017526506caa-74d361ed-5825-45cf-9bbe-8d792e958a6d-000000@no-reply.educake.co.uk designates 54.240.7.21 as permitted sender) smtp.mailfrom=0102017526506caa-74d361ed-5825-45cf-9bbe-8d792e958a6d-000000@no-reply.educake.co.uk
Return-Path: <0102017526506caa-74d361ed-5825-45cf-9bbe-8d792e958a6d-000000@no-reply.educake.co.uk>
Received: from a7-21.smtp-out.eu-west-1.amazonses.com (a7-21.smtp-out.eu-west-1.amazonses.com. [54.240.7.21])
by mx.google.com with ESMTPS id g136si1580517wmg.63.2020.10.14.01.53.26
for <a.student@example.com>
(version=TLS1_2 cipher=ECDHE-ECDSA-AES128-SHA bits=128/128);
Wed, 14 Oct 2020 01:53:26 -0700 (PDT)
Received-SPF: pass (google.com: domain of 0102017526506caa-74d361ed-5825-45cf-9bbe-8d792e958a6d-000000@no-reply.educake.co.uk designates 54.240.7.21 as permitted sender) client-ip=54.240.7.21;
Authentication-Results: mx.google.com;
dkim=pass header.i=@educake.co.uk header.s=z5eye2zjbkf4pixupdfcjrmfmbq74xae header.b=E89Uyq+s;
dkim=pass header.i=@amazonses.com header.s=shh3fegwg5fppqsuzphvschd53n6ihuv header.b=l4jfxj5J;
spf=pass (google.com: domain of 0102017526506caa-74d361ed-5825-45cf-9bbe-8d792e958a6d-000000@no-reply.educake.co.uk designates 54.240.7.21 as permitted sender) smtp.mailfrom=0102017526506caa-74d361ed-5825-45cf-9bbe-8d792e958a6d-000000@no-reply.educake.co.uk
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=z5eye2zjbkf4pixupdfcjrmfmbq74xae; d=educake.co.uk; t=1602665606; h=From:Reply-To:To:Subject:MIME-Version:Content-Type:Message-ID:Date; bh=8B1P03tHhTfQgxWTlb0BZVW7DYaZZIitNHpJJX96v2I=; b=E89Uyq+sjzFqofyifSC+NDYCYDx0m/xkprqjgkiA2kNyPrY3d2hY67FVCVGlI1Tv 0V9s9iovXhEnaGsgtqSdWR6EQ+9E6EVJGmKlBAd/NBhNVgQyocdQ1x7qVDJXoTUJlbo 2b23k0dkTU4y6vaV/WdAgLaV0yL3VWZViyKbcIgc=
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=shh3fegwg5fppqsuzphvschd53n6ihuv; d=amazonses.com; t=1602665606; h=From:Reply-To:To:Subject:MIME-Version:Content-Type:Message-ID:Date:Feedback-ID; bh=8B1P03tHhTfQgxWTlb0BZVW7DYaZZIitNHpJJX96v2I=; b=l4jfxj5JxekvYONA9nzeXVof/UHUzJaWaTeE9RrURCQb0LU1IV630fXB4c0dLYbV VPcbgrFeOoUT8ZRnz7YTBsjNguv+h+8/7ra/Wp+6mFrqZ5RgzzSGUPrbilsYwSkSr2k ZAbH36qNoneBZWpTlqPU7E1vlM5N1SYApsXlf2ss=
From: Educake <support@educake.co.uk>
Reply-To: support@educake.co.uk
To: a.student@example.com
Subject: Educake username
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