If you forget your username

If you forget your Educake username, ask your teacher for it.

If you forget your password

If you forget your Educake password, you can:

  • ask your teacher to reset it

  • reset it yourself. To reset it yourself, you must have saved your email address in Educake before.

We can't see what your password is, so we can't send it to you. Your teacher can't see your password either.

How to reset your password

If you saved your email address in Educake before, you can reset your own password. If you're not sure if you saved your email address, you can still try these steps.

  1. Click "Student login"

  2. Click "Trouble logging in?"

  3. Type in your Educake username and tick the box so we know you're not a robot

  4. Click "Submit request". We'll see if we have your email address. If we don't have your email, ask your teacher to reset your password. If we do have your email, click "Send password reset email".

  5. Check your school email. Open the email from Educake and click on the link.

  6. Follow the steps on the screen to choose your new password. Make sure it's something you can remember.

How to save your email address in Educake

Here's how to add your email address to Educake:

  1. Log in to Educake

  2. Click "My account"

  3. Click "Add a way for us to contact you"

We won't give your email address to anybody outside of Educake. We keep email addresses on secure servers (so they're safe), and we only use them to email you your login details. If you're not sure if you want to add your email address, you should ask your teacher, parent, or carer.

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