--- title: "Known issue 16 September 2026: SSO login (resolved)" description: Resolved issue with logging in using Microsoft and Google SSO --- [Skip to content](http://help.educake.co.uk/known-issue-8-june-2026-microsoft-sso-login-resolved-0#main-content) English Show submenu for translations [![educake\_logo\_lengthways\_purple](https://help.educake.co.uk/hs-fs/hubfs/Logos%20and%20Branding/educake_logo_lengthways_purple.png?width=256&height=80&name=educake_logo_lengthways_purple.png)](https://www.educake.co.uk/) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://educake.co.uk/contact/) [Contact us](https://educake.co.uk/contact/) How can we help you? - There are no suggestions because the search field is empty. 1. [Educake Recipe Book](http://help.educake.co.uk/?hsLang=en) 2. [Known issues](http://help.educake.co.uk/known-issues?hsLang=en) # Known issue 16 September 2026: SSO login (resolved)   **Affected time period:** Wednesday 16th September 2026 from 10:54 am to 11:13 am **Status:** resolved For approximately 20 minutes on Wednesday 16th September 2026, Educake's Microsoft and Google SSO (single sign-on) login were unavailable. What this looked like: - Students attempting to sign into Educake via *Log in with Microsoft* during this time may have seen the error message `Sorry, but we're having trouble signing you in` - Students attempting to sign into Educake via *Log in with Google* during this time may have seen the error message `Access blocked: This app's request is invalid` Students who were logging in using their Educake username were not affected. Students who were already logged in were also not affected. The issue has now been resolved and we sincerely apologise for any inconvenience it caused. 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