--- title: Known issues | Educake Recipe Book description: Known issues --- [Skip to content](http://help.educake.co.uk/known-issues#main-content) English Show submenu for translations [![educake\_logo\_lengthways\_purple](https://help.educake.co.uk/hs-fs/hubfs/Logos%20and%20Branding/educake_logo_lengthways_purple.png?width=256&height=80&name=educake_logo_lengthways_purple.png)](https://www.educake.co.uk/) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://educake.co.uk/contact/) [Contact us](https://educake.co.uk/contact/) How can we help you? - There are no suggestions because the search field is empty. 1. [Educake Recipe Book](http://help.educake.co.uk/) 2. [Known issues](http://help.educake.co.uk/known-issues) # Known issues - [Known issue 16 September 2026: SSO login (resolved)](http://help.educake.co.uk/known-issue-8-june-2026-microsoft-sso-login-resolved-0) - [Known issue 8 June 2026: Microsoft SSO login (resolved)](http://help.educake.co.uk/known-issue-8-june-2026-microsoft-sso-login-resolved) - [Known issue 2 June 2026: multi-select multiple choice questions (resolved)](http://help.educake.co.uk/known-issue-2-june-2026-some-question-types-not-working) - [Known issue 10 Feb 2026: site outage (resolved)](http://help.educake.co.uk/known-issue-10-feb-2026-site-outage-resolved) - [Known issue 18/11/25: intermittent Cloudflare outages (resolved)](http://help.educake.co.uk/known-issue-18/11/25-intermittent-cloudflare-outages-resolved) - [Known issue November 2025: accessing Educake from Spain (resolved)](http://help.educake.co.uk/known-issue-november-2025-accessing-educake-from-spain-resolved) - [Known issue October 2025: white screen (resolved)](http://help.educake.co.uk/known-issue-october-2025-white-screen-resolved) - [Test not available on this device or Test not supported](http://help.educake.co.uk/test-not-available-on-this-device-or-test-not-supported) See less ▼ - [What is Educake?](http://help.educake.co.uk/what-is-educake#main-content) - [Getting started with Educake](http://help.educake.co.uk/what-is-educake#getting-started-with-educake) - [Educake subjects and revision resources](http://help.educake.co.uk/what-is-educake#educake-subjects-and-revision-resources) - [Impact and evidence](http://help.educake.co.uk/what-is-educake#impact-and-evidence) - [Careers](http://help.educake.co.uk/what-is-educake#careers) - [Creating and Managing Student Accounts](http://help.educake.co.uk/creating-and-managing-student-accounts#main-content) - [Adding students](http://help.educake.co.uk/creating-and-managing-student-accounts#adding-students) - [Managing existing student accounts](http://help.educake.co.uk/creating-and-managing-student-accounts#managing-existing-student-accounts) - [Login, usernames and passwords](http://help.educake.co.uk/creating-and-managing-student-accounts#login-usernames-and-passwords) - [Single sign-on (SSO)](http://help.educake.co.uk/creating-and-managing-student-accounts#single-sign-on-sso) - [Managing students with your MIS and Wonde](http://help.educake.co.uk/creating-and-managing-student-accounts#managing-students-with-your-mis-and-wonde) - [Setting and Reviewing Quizzes](http://help.educake.co.uk/setting-and-reviewing-quizzes#main-content) - [Creating and setting quizzes](http://help.educake.co.uk/setting-and-reviewing-quizzes#creating-and-setting-quizzes) - [Viewing quiz results and reports](http://help.educake.co.uk/setting-and-reviewing-quizzes#viewing-quiz-results-and-reports) - [Sharing and distributing quizzes](http://help.educake.co.uk/setting-and-reviewing-quizzes#sharing-and-distributing-quizzes) - [Managing your quizzes](http://help.educake.co.uk/setting-and-reviewing-quizzes#managing-your-quizzes) - [Data analysis tools](http://help.educake.co.uk/setting-and-reviewing-quizzes#data-analysis-tools) - [Quiz troubleshooting](http://help.educake.co.uk/setting-and-reviewing-quizzes#quiz-troubleshooting) - [What Do Students See?](http://help.educake.co.uk/what-do-students-see#main-content) - [How answers are marked](http://help.educake.co.uk/what-do-students-see#how-answers-are-marked) - [The student experience](http://help.educake.co.uk/what-do-students-see#the-student-experience) - [Using Educake as a Student](http://help.educake.co.uk/using-educake-as-a-student#main-content) - [Logging in](http://help.educake.co.uk/using-educake-as-a-student#logging-in) - [Quizzes and revision](http://help.educake.co.uk/using-educake-as-a-student#quizzes-and-revision) - [Staying safe online](http://help.educake.co.uk/using-educake-as-a-student#staying-safe-online) - [Subscriptions and Payment](http://help.educake.co.uk/subscriptions-and-payment#main-content) - [Free trials](http://help.educake.co.uk/subscriptions-and-payment#free-trials) - [Pricing and payment](http://help.educake.co.uk/subscriptions-and-payment#pricing-and-payment) - [Managing your subscription](http://help.educake.co.uk/subscriptions-and-payment#managing-your-subscription) - [Technical Stuff](http://help.educake.co.uk/technical-stuff) - [Known issues](http://help.educake.co.uk/known-issues) - [Data, Privacy and GDPR](http://help.educake.co.uk/data-privacy-and-gdpr) - [Terms and Conditions](http://help.educake.co.uk/terms-and-conditions) [![educake\_logo\_lengthways\_purple](https://help.educake.co.uk/hs-fs/hubfs/Logos%20and%20Branding/educake_logo_lengthways_purple.png?width=258&height=80&name=educake_logo_lengthways_purple.png "educake_logo_lengthways_purple")](https://www.educake.co.uk) [www.educake.co.uk](https://educake.co.uk/) [mailto:support@educake.co.uk](mailto:support@educake.co.uk) Copyright © 2026, Educake Ltd