--- title: What happens to usernames and passwords when students move into new classes? description: Educake, Help Article, Educake Support, Educake Help, Education, Revision, Homework, Learning, Facilitation --- [Skip to content](http://help.educake.co.uk/what-happens-to-usernames-and-passwords-when-students-move-into-new-classes#main-content) English Show submenu for translations [![educake\_logo\_lengthways\_purple](https://help.educake.co.uk/hs-fs/hubfs/Logos%20and%20Branding/educake_logo_lengthways_purple.png?width=256&height=80&name=educake_logo_lengthways_purple.png)](https://www.educake.co.uk/) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://educake.co.uk/contact/) [Contact us](https://educake.co.uk/contact/) How can we help you? - There are no suggestions because the search field is empty. 1. [Educake Recipe Book](http://help.educake.co.uk/?hsLang=en) 2. [Creating and Managing Student Accounts](http://help.educake.co.uk/creating-and-managing-student-accounts?hsLang=en) 3. [Managing existing student accounts](http://help.educake.co.uk/creating-and-managing-student-accounts?hsLang=en#managing-existing-student-accounts) # What happens to usernames and passwords when students move into new classes? ## How to download and distribute student logins after making changes When you update your classes, some students might have Educake accounts already and some might be new to Educake. This article describes how to access and distribute both of these students' login details. Summary: | | **New student** | **Student who already has an Educake account** | | --- | --- | --- | | **Username** | A username is automatically generated.   You can find them in the confirmation email after updating your classes, or at any time from Manage Students, Classes and Years | Username stays the same.   You can find them in the confirmation email after updating your classes, or any time from Manage Students, Classes and Years | | **Password** | A 4-character password is generated.   You can get passwords from the confirmation email after updating your classes. After that, we cannot see students' passwords. | Password stays the same.   We cannot see students' passwords, but you can reset them to temporarily be the same as their usernames.   Or, you can send students an email with: - a reminder of their username - a link to reset their password | More detail: --- ### **New students will get a username and a password** When you upload your classes, each ***new student*** will receive a username and a four-character password. You can get these login details by downloading the spreadsheet and PDF of sticky labels from the confirmation email. Please note: these links expire 7 days after you receive them. These will be the only record of the student's password -- once they log in, they are able to change their password to something else if they want to. For security we are not able to see if a student has changed their password, nor what they have changed it to. #### **What if I didn't download the login details in time?** If you didn't download the login details within 7 days, we unfortunately won't be able to retrieve the passwords for you. However, you have a couple options: - **Option 1:** we can reset your new students' passwords to their usernames, and generate new sticky labels for you - **Option 2:** we can send emails to your students with their username and a reset password link --- **Students who already have accounts will keep their login details** When you update your classes, any ***students who already have accounts*** will keep the same username and password they've been using. We are not able to see students' passwords, so unfortunately we can't see if they've changed it since last year or what they've changed it to. If your students have forgot their passwords since last year, there are a few things we can do for you: - **Option 1: Reset the students' passwords to their usernames** When they log in they'll be asked to confirm their last name and choose a new password. If you'd like, we can also generate sticky labels for your students, which will show their usernames. - **Option 2: Send password reset links** They'll receive an email with their username and a link to choose a new password. The link expires after 2 weeks. Each student needs to have an email already saved in Educake, or you can provide them on a spreadsheet. - [What is Educake?](http://help.educake.co.uk/what-is-educake?hsLang=en#main-content) - [Getting started with Educake](http://help.educake.co.uk/what-is-educake?hsLang=en#getting-started-with-educake) - [Educake subjects and revision resources](http://help.educake.co.uk/what-is-educake?hsLang=en#educake-subjects-and-revision-resources) - [Impact and evidence](http://help.educake.co.uk/what-is-educake?hsLang=en#impact-and-evidence) - [Careers](http://help.educake.co.uk/what-is-educake?hsLang=en#careers) - [Creating and Managing Student Accounts](http://help.educake.co.uk/creating-and-managing-student-accounts?hsLang=en#main-content) - [Adding students](http://help.educake.co.uk/creating-and-managing-student-accounts?hsLang=en#adding-students) - [Managing existing student accounts](http://help.educake.co.uk/creating-and-managing-student-accounts?hsLang=en#managing-existing-student-accounts) - [Login, usernames and passwords](http://help.educake.co.uk/creating-and-managing-student-accounts?hsLang=en#login-usernames-and-passwords) - [Single sign-on (SSO)](http://help.educake.co.uk/creating-and-managing-student-accounts?hsLang=en#single-sign-on-sso) - [Managing students with your MIS and Wonde](http://help.educake.co.uk/creating-and-managing-student-accounts?hsLang=en#managing-students-with-your-mis-and-wonde) - [Setting and Reviewing Quizzes](http://help.educake.co.uk/setting-and-reviewing-quizzes?hsLang=en#main-content) - [Creating and setting quizzes](http://help.educake.co.uk/setting-and-reviewing-quizzes?hsLang=en#creating-and-setting-quizzes) - [Viewing quiz results and reports](http://help.educake.co.uk/setting-and-reviewing-quizzes?hsLang=en#viewing-quiz-results-and-reports) - [Sharing and distributing quizzes](http://help.educake.co.uk/setting-and-reviewing-quizzes?hsLang=en#sharing-and-distributing-quizzes) - [Managing your quizzes](http://help.educake.co.uk/setting-and-reviewing-quizzes?hsLang=en#managing-your-quizzes) - [Data analysis tools](http://help.educake.co.uk/setting-and-reviewing-quizzes?hsLang=en#data-analysis-tools) - [Quiz troubleshooting](http://help.educake.co.uk/setting-and-reviewing-quizzes?hsLang=en#quiz-troubleshooting) - [What Do Students See?](http://help.educake.co.uk/what-do-students-see?hsLang=en#main-content) - [How answers are marked](http://help.educake.co.uk/what-do-students-see?hsLang=en#how-answers-are-marked) - [The student experience](http://help.educake.co.uk/what-do-students-see?hsLang=en#the-student-experience) - [Using Educake as a Student](http://help.educake.co.uk/using-educake-as-a-student?hsLang=en#main-content) - [Logging in](http://help.educake.co.uk/using-educake-as-a-student?hsLang=en#logging-in) - [Quizzes and revision](http://help.educake.co.uk/using-educake-as-a-student?hsLang=en#quizzes-and-revision) - [Staying safe online](http://help.educake.co.uk/using-educake-as-a-student?hsLang=en#staying-safe-online) - [Subscriptions and Payment](http://help.educake.co.uk/subscriptions-and-payment?hsLang=en#main-content) - [Free trials](http://help.educake.co.uk/subscriptions-and-payment?hsLang=en#free-trials) - [Pricing and payment](http://help.educake.co.uk/subscriptions-and-payment?hsLang=en#pricing-and-payment) - [Managing your subscription](http://help.educake.co.uk/subscriptions-and-payment?hsLang=en#managing-your-subscription) - [Technical Stuff](http://help.educake.co.uk/technical-stuff?hsLang=en) - [Known issues](http://help.educake.co.uk/known-issues?hsLang=en) - [Data, Privacy and GDPR](http://help.educake.co.uk/data-privacy-and-gdpr?hsLang=en) - [Terms and Conditions](http://help.educake.co.uk/terms-and-conditions?hsLang=en) [![educake\_logo\_lengthways\_purple](https://help.educake.co.uk/hs-fs/hubfs/Logos%20and%20Branding/educake_logo_lengthways_purple.png?width=258&height=80&name=educake_logo_lengthways_purple.png "educake_logo_lengthways_purple")](https://www.educake.co.uk) [www.educake.co.uk](https://educake.co.uk/) [mailto:support@educake.co.uk](mailto:support@educake.co.uk) Copyright © 2026, Educake Ltd