Contents

Introduction

How do teachers get accounts?

How do administrators get accounts?

How do administrators use Educake?

How do students get accounts?

How do students log in to Educake?

How do students find their quizzes?

How do we set up Educake in another department?

What are Educake’s technical requirements?

GDPR

Contact us


Introduction

We hope your school finds Educake helpful and easy to use, and part of that is making sure it’s easy for you to get set up. We’re happy to be as involved as you want us to be – we can take care of it for you, or you can do it yourself and let us know if you have any questions.

How do teachers get accounts?

Once your school has an Educake trial or subscription, teachers create their accounts using a teacher signup link unique to your school. This link must not be shared with students. There are two ways to get the teacher signup link for your school:

  • A teacher who already has an Educake account can log in and click on Add Teachers and Manage Account. The link will be at the top of the page.

  • A teacher can email support@educake.co.uk and we can send them the teacher signup link after we’ve confirmed their position at your school.

How do administrators get accounts?

Data managers, IT specialists, and other school staff can create teacher accounts using the teacher signup link. They can get this link from another staff member who already has an Educake account, or by emailing support@educake.co.uk.

How do administrators use Educake?

The main administrative sections of Educake are Manage Students, Classes and Years; Add or Move Students in Bulk; and Add Teachers and Manage Account:

Manage Students, Classes and Years

In Manage Students Classes and Years, you can look up student accounts and do the following:

  • look up students’ usernames

  • view the last time students logged in

  • reset passwords

  • move students into or out of classes

  • download students’ account details

You can view an entire year group of students at a time by clicking on a year, then clicking SELECT ALL to display the students in all the classes in that year group.

Add or Move Students in Bulk

The Add or Move Students in Bulk section is where you can upload a spreadsheet to update students’ details like their classes or email addresses. The “How do students get accounts” section of this document has detailed instructions.

Add Teachers and Manage Account

The Add Teachers and Manage Account section is where you can manage your subscription and see which staff have accounts. This is also where you can find the teacher signup link.

How do students get accounts?

Option A: We’ll create them for you

The easiest way to create student accounts is to send us a spreadsheet with their details.

Step 1: Send us your classes

Send a spreadsheet containing the following information to support@educake.co.uk:

  • Name (first and last names must be clearly separated)

  • Year

  • Class

  • Subject

We also highly recommend including:

  • Email address (students can use this to log in, and can receive password reset emails)

  • UPN or another unique identifier (so we can find students’ accounts from previous years)

Step 2: We’ll update your classes

We’ll create accounts for any students on your spreadsheet who don’t have them yet. If there are any students on your spreadsheet who already have accounts, we’ll update their name and class(es) but leave their username and password alone.

Step 3: We’ll email you your students’ login details

When we’re done updating your classes, we’ll email you links to download two things:

  • a spreadsheet of your students’ updated details

  • a PDF of login details that you can print onto sticky labels, for distributing to students. You’ll get one link for each subject that was on your spreadsheet. Each PDF will be sorted by one subject’s classes.

New students will show a username and a password. Students who already had accounts will just show a username.

Please note that these download links expire 7 days after the email was sent. By default, we’ll send the email to the staff member who sent us the data. If the staff member hasn’t received the email, it might be in their junk or spam folder.

Optional: We’ll email your students their usernames

If you would like us to email students reminders of their usernames, we can do this. Please let us know about this when you send us the data. The email will contain the student’s username and a password reset link whether the student is new or already had an account.

Option B: upload the spreadsheet yourself

You can also upload the spreadsheet yourself. Go to Add or Move Students in Bulk and follow the instructions. At the end you’ll have the option of sending an email to each student with their username and a link to create a new password. If you’d like to send these emails, you must allow Educake emails first. There’s information on this at the end of this document.

Option C: add students one at a time

If you just have one or two students to add, you can add them one at a time. Go to Manage Students, Classes and Years. Select the year the student is in, and then the class. If the class hasn’t been added yet, click Add a Class. Click Add a Student and enter their details. The system will check for any accounts that look like they already belong to this student. The student will be given a username, and their password will be set to their username. The first time they log in they’ll need to confirm their surname and then choose a more secure password.

How do students log in to Educake?

Students can log in to Educake by going to www.educake.co.uk in any modern web browser. The website is designed for both computers and mobile devices.

Students need 2/3 of these pieces of information to log in:

  • username

  • email

  • password

Educake username

When you create a student’s account, they’ll automatically get an Educake username with this format: first name + first letter of last name + 4-digit number (for example, emilyg0004).

If you created their account by sending a spreadsheet, you’ll receive an email with your students’ usernames. If you created their account from Manage Students, Classes and Years, you’ll see their username immediately after you create the account.

You can always look up a student’s username from Manage Students, Classes and Years.

What if a student forgets their username?

If a student forgets their username, you can find it in Manage Students, Classes and Years. Select a year, and then select all the classes by clicking SELECT ALL. Click on the student’s name, and information about the student will appear on the right, including their username.

Educake password

If you created the account using a spreadsheet (either by sending it to us or using the uploader yourself), you’ll get a 4-letter password for the student.

If you created the account from Manage Students, Classes and Years, the student’s password will start out as their username and they’ll be asked to create a new password the first time they log in. They’ll also need to confirm their last name for security, the way it’s spelled in Educake.

We are not able to see what students change their passwords to.

What if a student forgets their password?

You can reset a student’s password by going to Manage Students, Classes and Years. Find the student by selecting a year, then viewing all the students in that year by clicking SELECT ALL. If the student you’re looking for isn’t there, repeat this with the next year.

Once you’ve found the student’s name, click it. Click Reset password to username in the box that appears on the right. This will temporarily reset the student’s password to be the same as their username. The next time they log in they’ll have to choose a secure password. They will also need to enter their last name, the way it’s spelled in Educake.

Students can also reset their own passwords if they have an email address saved in Educake. From the login screen, they can click Having trouble logging in?. They’ll be able to enter their username and email address and we’ll email them a password reset link for their account.

Email address

If a student has saved an email address in Educake, they can use it to log in. However, the first time they log in, they’ll need to use their username.

How do I add an email address to a student’ account?

You can add email addresses to students’ accounts by sending us a spreadsheet with:

  • Name (with first and last names clearly separated)

  • Class

  • Year

  • Subject

  • Email address

You can also upload the spreadsheet yourself in Add or Move Students in Bulk.

Students can also add email addresses to their own accounts – once they log in, they can click on My Account.

If your school does not want to allow students to save contact information in Educake, you can turn this setting off by going to Add Teachers and Manage Account and unticking the email and text message boxes:

How do I see who has an email address saved in Educake?

You can check who has an email address saved by going to Manage Students, Classes and Years, selecting a year and all its students, and clicking Download usernames.

Single sign-on (SSO)

Students can link their Educake accounts to Google and Microsoft accounts. Once they’ve done this, they can log in to Educake using their Google or Microsoft login details instead of their Educake details. They will need to know their Educake details in order to link their account.

Quiz results and progress will not sync to Google Classroom or Microsoft Teams.

How do students set up single sign-on?

Each student must link their own account. They can do this by logging in to Educake, clicking My Account, and then clicking Link your Google account or Link your Microsoft account.

How can staff see who has linked their account?

Staff can go to Manage Students, Classes and Years, select any students they’d like to check, and click Download usernames. The downloaded spreadsheet will show whether the student has a Google account, Microsoft account, or both.

Table summarising how students can log in to Educake

This table summarises the ways a student can log in, even if they forget their login details.

If a student has this Educake info...

Here's how they can log in...

Username + password

Go to Educake and enter their username and password

Email + password

Go to Educake and enter their email and password

Username + email

Go to Educake, click Having trouble logging in? and enter their username and email address. We’ll email them a password reset link.

Username only

A staff member should go to Manage Students, Classes and Years, select the student’s name, and click Reset password to username. The student will have to confirm their last name and choose a new password the next time they log in.

Password only

A staff member should go to Manage Students, Classes and Years, select the student’s name, and get their username.

No information

A staff member should go to Manage Students, Classes and Years, and select the student’s name. Then they can look up their username and reset the student’s password to their username. The student will have to confirm their last name and create a new password the next time they log in.

How do students find their quizzes?

Option A: Teachers can share a link to a quiz

After a teacher has created a quiz in Educake, they can copy a link to it and share it in other platforms like Google Classroom, Microsoft Teams, and parent portals. To do this, they can click on the Actions button for a quiz, and then the “Share link to quiz” button.

Students will need to log in to Educake or already be logged in for the link to work, and the quiz needs to be assigned to them.

Option B: Students can log in and see their quizzes on Educake

Students can also log in to Educake and see all the quizzes that have been assigned to them. The ones with upcoming due dates are shown first. Quizzes will only show up once they reach the start date. They’ll keep showing after the due date has passed, but students will show as late.

How do we set up Educake in another department?

If your school already uses Educake for one subject and wants to add another subject, send us the classes for the new subject and we’ll set them up for you. Here’s what you need to know:

  • When you set up classes for your new subject, students will keep the same login details they’ve been using already. Each student only needs one account, and it can be associated with as many classes as you need.

  • For security, we aren’t able to see or retrieve students’ passwords if they already have an account. That means when you upload your classes for the new subject, you’ll receive sticky labels with students’ usernames but no passwords.

  • We can reset all your students’ passwords for you, but we don’t usually recommend doing this unless you’ve discussed it with the other department(s) using Educake.

What are Educake’s technical requirements?

What devices does Educake work on?

Educake works on any device with an internet connection and a web browser. This includes smartphones, tablets, laptops, and desktop computers.

What browsers does Educake work in?

Teachers and students can use Educake in any modern web browser. This includes:

  • Google Chrome

  • Mozilla Firefox

  • Safari

  • Microsoft Edge

We no longer support Microsoft Internet Explorer as Microsoft started to retire it in 2020.

Allowlisting/whitelisting

If you would like students to be able to receive password reset emails from Educake, you must add Educake to your school’s allowlist. The emails will come from support@educake.co.uk. There is detailed information here: http://help.educake.co.uk/en/articles/4535701-what-if-i-m-not-receiving-emails-from-educake

GDPR

Educake is GDPR compliant. You can find our detailed data and privacy policy at https://www.educake.co.uk/aboutus/privacypolicy.

Contact us

Our business hours are 8 to 5 weekdays. There are three ways you can reach us:

  • Email: support@educake.co.uk

  • Online chat: click the purple icon in the lower right if you’re logged in

  • Phone: 01865 800 808

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